Thank you for shopping at TrendyWoo.com. We aim to provide a seamless and reliable shipping experience. Please review our shipping policy below to understand how we process and deliver your orders.
1. Processing Time
- Orders are processed within 2-5 business days (excluding weekends and holidays).
- Orders placed after 1600 hrs will be processed the next business day.
- Processing delays may occur during peak seasons or due to unforeseen circumstances.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 days.
- Express Shipping: Estimated delivery within 3-5 days.
- International Shipping: Delivery times vary based on location and customs processing.
Note: Delivery times are estimates and may be affected by external factors such as weather, customs clearance, or carrier delays.
3. Shipping Charges
- Shipping fees are calculated at checkout based on order weight, shipping method, and destination.
- Free shipping is available on orders over $50 (if applicable).
- Any applicable customs duties or taxes for international orders are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order on our Order Tracking Page or through the carrier’s website.
5. Undeliverable & Lost Packages
- If a package is undeliverable due to an incorrect address provided by the customer, reshipping fees may apply.
- If your package is lost or significantly delayed, please contact us at info@trendywoo.com for assistance.
6. Damaged or Missing Items
- If your order arrives damaged or has missing items, contact us within 24 hours of delivery with photos of the issue.
- We will arrange a replacement or refund as per our policy.
7. Changes & Cancellations
- Orders can be modified or canceled within 24 hours after placement. Once processed, orders cannot be changed or canceled.
8. Contact Us
For any shipping-related inquiries, please reach out to us at:
- Email: info@trendywoo.com
- Website Help Center: TrendyWoo.com/help
We appreciate your trust in TrendyWoo.com and strive to deliver your orders safely and promptly!